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Podcast – Top 10 Most Commonly Cited OSHA Violations

 

Check out our latest episode about the top 10 most commonly cited OSHA violations and what you can do to protect your workers and your business.

One of the things we talk about forever is OSHA’s top 10 violations. They’ve been doing this since the 1980s, and what’s interesting to me is that even though they published this list of the top ten cited items every single year – for the most part there’s a nucleus of probably four or five or six of these items that have been on the list virtually every year since 1985. It would seem that if it kept coming up on the list of the most frequently cited violations the companies would realize this list exists, take a look at it and focus on what they should be doing and what they should be implementing to make sure that if OSHA comes in for an inspection they will be in good order for the things that OSHA cites the most frequently for. The fact of the matter is that OSHA is busy enough doing inspections of high hazard industries which they have a special targeting program for. They also investigate accidents injuries and fatalities, and probably the biggest thing I think they do is employee complaints. When they get a complaint from an employee about a safety hazard or a health hazard, they are likely to come out and conduct an inspection. If They don’t think that hazard is serious, they may write to the company to ask them to investigate the accusation themselves and get back to OSHA and let them know what they’ve found out. But those are the three or four most likely ways that OSHA would show up at your doorstep.

They have another thing that they do when they come, and they look at facilities and determine what their loss workday incident rate is, and if it’s above what they have as their standard they will conduct an inspection; if it’s below it they generally will walk out the door, and they will never make it past the front office, and all those are things that you have at your control. It’s interesting to note that of the top 10 things that number one is fall protection. You still find people falling off of buildings, falling off of ladders, not using man-lifts appropriately, tying off man-lifts to buildings and then trying to lift the man-lift and tipping the thing over and dumping somebody on the ground. So, fall protection is number one on their current list, and it has been on the list forever. Now the second issue is hazard communication, and this involves the use of what used to be called material safety data sheets that are now safety data sheets. The standard has changed a little bit. It is still a very cumbersome standard to comply with. But the goal of it is to educate your employees about the hazardous nature of the chemicals that they work with so that they can make intelligent decisions about how to work with those chemicals and help you protect them from the hazards that those chemicals present. The next one is scaffolding which goes along with the fall protection standard. A lot of times scaffolding is professionally erected, especially on bigger construction projects that are going to be going on for a longer period of time. A lot of smaller contractors do not erect proper scaffolding or anything that even looks like scaffolding.

The fourth item on the list is respiratory protection. That’s a particular bugaboo of mind because I don’t care for respirators at all generally because the only way, they’re effective is if they’re properly selected, properly fit, and they are the right respirator for the for the person and for the hazards that they’re exposed to. And we find that probably 90 percent of the time when people are wearing respirators there’s something wrong with one of those four or five criteria. You have somebody with a beard wearing a respirator, so they don’t get a good face seal. They’re wearing a respirator with the wrong cartridges for what they’re exposed to they’re wearing a respirator from one manufacturer with cartridges from a different manufacturer. So, it voids the certification on the respirator. So, if you’re going to use respirators at all, you should make sure that you comply with the standard. And frankly, you don’t get a lot of help from the people who sell respirators or the manufacturers of the respirators other than their online services, especially for small companies. Again, I personally just don’t like respirators unless you’re willing to invest some time and energy in making sure that you’re providing the correct ones and that your people are using them properly. Probably one of the ones we see the most in companies that we get into is the lockout-tagout standard. The biggest thing we find is that most companies nowadays have some kind of a lockout tag out program that involves their maintenance people actually using locks more often than tags.

What ends up happening is that part of the standard requires that you have a particular written procedure for every piece of equipment that’s required to have one under the standard that brings the piece of equipment from an operational state to a zero-energy state and then re-energizes it and brings it back to a full energy state, when you’re done servicing the equipment or maintaining the equipment. We find that most companies do not have those written procedures and they rely on the wisdom, knowledge, experience, whatever you want to call it, of their maintenance people to know how to do that as opposed to having specific written procedures in place that detail how to do that. I think the second problem we find with lockout-tagout is the lack of training programs so that the people who are doing the lockout-tagout know by and large what they’re supposed to do accurately, but a lot of people that come across the locks don’t know what they’re for and aren’t able to help in the process of making the standard work. The next item on the list is ladders. In this day and age, you would think it would be pretty easy to have proper ladders and have them used properly. I can’t tell you the number of ladders that we find all the time that are either homemade on construction sites, they’ve been run over by a vehicle, the legs are bent, the legs are cracked, they’re using metal ladders around electrical installations and just a whole host of issues. You would think that something as simple as ladders in this day and age would be easier to deal with, but it’s not. The next one, number seven, is powered industrial trucks or forklifts.

Again, we find at most companies as long as somebody can jump on a forklift in the morning and turn the key and it works it works. There’s a lot more that’s required in terms of dealing with forklifts. Largely including training and education for the people who are driving them, but also just the servicing maintenance and inspection of the forklift to make sure that they’re going to operate safely when they put in to use. The next one is fall protection for training requirements. Again, we find people tied off with a rope around their waist, we find people who are not tied off properly at all, but they are using some kind of a tie-off device that actually becomes more of a hazard. If you were training your people properly, they would at least know if you’re requiring them to do something wrong in the first place. The ninth one is machine guarding, and this is probably one of the things we see the most in the workers comp stuff that we do relative to either amputations or cuts, either machines are not guarded at all or they’re very improperly guarded that make it very hard to use the equipment so that people are tending to put their fingers into the point of operation or bypass the guards altogether. In order to properly design machine guards, you shouldn’t just rely on the people who make the machine and the guard that they service it with but you should actually talk to the people who use the machinery and equipment as well as the people who service the equipment to make sure that the guards that are on the equipment are workable for them.

If I have to take four or five bolts off a guard to remove it to oil the machine which takes me about two minutes, I’m probably not going to put that guard back once I take it off. There are a host of ways of redesigning guards so that they don’t have to be removed for simple maintenance practices and machine guarding is something that everybody should be paying attention to. The last issue on the list is personal protective equipment and lifesaving equipment particularly they’re talking about eye and face protection. This sounds crazy, but in the world of providing protection for workers, the last line of defense is personal protective equipment. If you look at the proper problem-solving techniques that are supposed to be implemented when you have safety issues on the job site, the first one is always to try to eliminate the hazard in the first place. And yet the first place that almost everybody goes to is providing personal protective equipment. Whether it’s glasses, gloves, hard hats, steel-toed shoes or whatever it is you still rely on somebody using that equipment, and you rely on them keeping that equipment in proper operating condition. We find that safety glasses are one of the hardest things to police because people leave them at home. They don’t wear them. They wear them up on top of their head because they don’t like looking through them. They get dirty, they get sweaty and steamed up so they can’t see, and we still see a number of eye injuries all over the place because people aren’t properly using them. In order to have a proper personal protective equipment program, you’re supposed to do a job hazard analysis of every job or task in your operation where you actually determine if personal protective equipment is needed and then if it is needed what is the proper type. Safety glasses is a good one. Are safety glasses adequate? Are they impact resistant enough for what’s going on? Do they need side shields? Do you need splash goggles? Do you need chemical goggles? Do you need a full-face shield, or do you need some combination of all two or three of those things? And this is something we rarely see anybody do. They just buy safety glasses, or buy eye protection, or hearing protection, or face protection, or steel-toed boots and put them into service without ever realizing if they’re actually the right equipment for the job. I would suggest since OSHA cites for these things all the time and most of these have been on the list for the last 30 years. You can go to the OSHA website and get some guidance and direction on this, or you can give us a call, and we can help you out with it.

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Podcast – Why You Need a Lockout-Tagout Program

 

Check out the first episode in our new podcast to learn about the value of creating a lock-out tag-out program.

One of the things we get involved in a lot is helping companies with lockout-tagout programs. A lot of it is because of the fact that OSHA has actually been inside of them. Lockout-tagout violations are one of OSHA’s most commonly cited standards for the last 30 years. We find most companies have rudimentary lockout-tagout procedures in place with their maintenance people are at least using locks all the time or most of the time.

What we find to be lacking is the training that goes along with it and the fact that you’re supposed to have specific written procedures for every equipment that requires it to bring the piece of equipment from an operational to a zero-energy state. And then once it’s done being repaired or maintain bringing it from a zero-energy state back up to a full operational condition again. We find that most companies big and small they rely on the employees to know what has to happen for all of that to take place and just use their judgment to do it.

If you’re just working on a piece of equipment that has only electricity as one of the sources of energy that needs to be controlled, it’s generally pretty easy to flip a switch and put it out of service and then turn it back on. When you’re dealing with a piece of equipment that has multiple energy sources like electricity, perhaps hydraulic and pneumatic pressure maybe heat and maybe even chemicals involved in it – what are the proper steps in shutting that piece of equipment down so that you can release the compressed air release the hydraulics wait for it to cool to a proper temperature and so forth so that you actually can bring it down to a zero energy state, and then likewise bringing it back up to a fully operational state.

You have to know which energy source to energize first to put it back into an operating condition so that you’re not overheating the machine or pressurizing it before it’s ready to be activated and make sure that people don’t have their hands in the equipment or on the equipment while those different things are taking place. It’s probably one of the most popular standards if you want to call it that, that people have problems with. And also one of the ones that has some of the most severe injuries because generally if people are involved in lockout-tagout issues, there are amputations of fingers or body parts.

We have several instances of people getting arms and hands caught in machinery and dragged into the machine where they’ve actually lost hands or arms that get ripped off because the machine is aggressive in terms of the way that it works. If there’s anything we can do to help you with the lockout-tagout program, we’d be happy to talk to you about it.

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If you are renovating or demolishing and old building, you need to pay attention to Asbestos!

A lot of the companies that call us are renovating or demolishing (demo) older buildings. Many have been through this before and “know the drill”. Many are first time contractors who have heard that they need to be concerned about asbestos but are not sure why. They need to know for god reason.

The EPA has a regulation called The National Emissions Standard for Hazardous Air Pollutants (NESHAPs). NESHAPs states that if you are going to do any demolition or renovation work, you have to conduct a building survey for asbestos in any of the materials that will be impacted by the demolition of renovation. The reason for this standard is so that no asbestos fibers will be released into the environment during the work that will take place.

How We Help

If you are planning to renovate or demo an older building (or a newer one), you are required to collect samples from all “suspect asbestos containing building materials” (ACBM) that will be impacted by the work. Such items may include what many people think may contain asbestos like pipe and boiler insulation but the regulation calls for sampling ALL suspect material such as sheetrock mud, cove base and floor tile, mastic, caulking, roof shingles, felt paper and many more. Our inspectors will take samples of all the materials that are going to be impacted and our laboratory then analyzes them. If we find asbestos, then you are required by law to abate it or remove it before construction can begin.

Asbestos Survey

We typically work for the building owner but in some cases the Architect or General Contractor. We provide a report of all the materials that we sampled and delineate the samples that are “positive” for containing asbestos and those are the materials that will have to be properly removed before construction can begin.

Construction Management

Most building owners will then contract with us to manage the removal of all asbestos containing material so the project can go forward. We develop what we call a “scope of work” which explains how the abatement work “should” be conducted to comply with state and federal regulations. We then solicit interest from qualified asbestos abatement contractors. We conduct a “bid walk” where we tour the facility in question with those contractors, explain the scope of work to them and share all of our sampling/test data so they know exactly which materials in which locations will need to be abated. We then solicit price quotes from them and help you select an appropriate contractor for the project based on their size, capabilities and available equipment and manpower. It is important to select the right contractor for the job as every job is different.

We then take on the role of construction manager to oversee the abatement and make sure that all work is performed in accordance with the scope of work and compliant with OSHA, State of New Hampshire Department of Environmental Services and EPA.

When the project is complete, we provide you with a three-ring binder with all pertinent project documentation including all worker licenses, training certificates, air monitoring reports including clearance air samples and all waste disposal manifests to document that the waste actually made it to the “approved” landfill. This way, you have everything pertinent for that project in one place in case you are ever required to produce documentation for real estate transactions or regulatory issues.

About the Lawson Group

Since 1978, The Lawson Group has been in the “White Horse” business. That is to say, we help companies do things that are ultimately beneficial for them that they are sometimes unaware of. Our first endeavor was worker health and safety, mostly related to OSHA compliance issues, focusing on the industrial hygiene side of that equation regarding chemicals and noise, indoor air quality, and lead and asbestos management. Since becoming a third-party administrator in 1994, we now manage the workers’ compensation programs for over 300 New Hampshire employers. In 2000, we entered the employee wellness business. Our primary goal is to work with employers and their employees to make better use of their health insurance dollars by helping them to become both healthier AND better consumers of healthcare. We welcome your inquiries regarding our services. Contact us to learn more.

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Safety and Health Hazards in an Office Environment

Although we have been in the Health and Safety business for over forty years, we rarely get asked to look at office safety issues. While there is a perception that offices are relatively safe places to work, there are still plenty of ways for people to get hurt. These are some of the common hazards office workers are exposed to and some suggestions as to what you can do to stop them from getting injured.

Office Ergonomics

Generally, the number one area that safety hazard that “office type exposures” are interested in is “office ergonomics”. This is a term that is generally, widely misunderstood. Strictly speaking ergonomics is the science of designing the workstation to fit within the capabilities and limitations of the worker. In our interpretation, it is the way workspaces are set up to prevent eye strain, back, wrists and elbow strains. All these are related to the worker not properly “fitting” their work environment. This is generally the result of the “one size fits all” office furniture and that is anything but the case. The goal of office ergonomics is to make sure employees are in a “body neutral position.” The key is to adjust workstations to accommodate workers of different sizes, shapes, and form.

Break up the Routine

Taking frequent breaks from repetitive work with stretching exercises helps increase blood flow, prevent stiffness in joints, and stretch muscles that are otherwise over or underused. We often recommend that companies start the day with some basic stretching exercises that have been designed by a physical therapist, that are specific to the tasks of that group of workers and take breaks every few hours to get people up and moving around.

Prevent Accidents

People who work in office buildings are still susceptible to slips, trips, and falls that can cause injuries and result in workers’ comp claims. People routinely slip and fall in parking lots during the winter months in snowy and icy conditions – that’s why it’s so important for companies to implement a comprehensive ice and snow management plan that includes plowing and snow blowing all parking areas, steps and sidewalks to make sure they are free of snow and to also spread sand, salt or ice melt on walkways and shovel clear paths. In some cases, we have had clients remove trees that block the sun from hitting the parking lots so the sun can get at the pavement and help melt the ice and snow.

However, winter isn’t the only time trips and falls occur. Tripping on cracks in sidewalks, broken steps, or missing bricks can happen at any time of year. Companies should fix damaged walkways quickly, and put out warning signs, paint surfaces and curbs where they may be “hard to see” steps or elevation changes so employees see the hazards before they get hurt.

Provide Proper Training

Even in offices, people can get hurt when they are lifting heavy items. For example, when employees lift boxes of paper or move desks and other furniture, there is always a risk of sprains or strains. Use of proper equipment and proper lifting techniques where possible can help prevent injuries.

Bring in a Professional

Consulting a health and safety professional can help decrease these risks, reduce injuries and lower the cost of your workers’ comp. Together with training programs, frequent breaks for stretching, and proper office ergonomics, companies can make their offices safer for employees which will ultimately reduce the chances for workers getting injured which will increase productivity and help reduce the cost of workers’ comp premiums.

About The Lawson Group

Since 1978, The Lawson Group has been in the “White Horse” business. That is to say, we help companies do things that are ultimately beneficial for them that they are sometimes unaware of. Our first endeavor was worker health and safety, mostly related to OSHA compliance issues, focusing on the industrial hygiene side of that equation regarding chemicals and noise, indoor air quality, and lead and asbestos in the workplace. Since becoming a third-party administrator in 1994, we now manage the workers’ comp programs for over 300 New Hampshire employers. In 2000, we entered the employee wellness business. Our primary effort is to work with employers and their employees to make better use of their health insurance dollars by working to help them become healthier and better consumers of healthcare. We welcome your inquiries regarding our services. Contact us to learn more.

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What’s the Difference Between CO and CO2 – and When Do They Become Harmful

Two substances that are often confused with each other – but shouldn’t be – are carbon monoxide (CO) and carbon dioxide (CO2). Here’s what you need to know about CO and CO2, and when you should start worrying about them.

Carbon Monoxide

Carbon monoxide (CO) is not naturally occurring and is considered toxic to humans. It is a result of incomplete combustion, such as a faulty gas or oil fired water heaters or boilers or from motor vehicle or forklift exhaust. It combines with components of your blood to inhibit the blood’s ability to combine with oxygen you inhale, and transport that oxygen through your body. In fact, your blood has an affinity for CO that is 230 times GREATER than it’s affinity for oxygen which means if there is any CO present where you are, your blood is likely to “glom” onto it! Because CO “ties” up your body’s ability to process oxygen, in high levels of CO, you can be “overcome” and unconscious and in extreme cases, you can die.

Carbon Dioxide

Carbon dioxide is what we all breathe out. Trees take it in and use it to produce oxygen. Naturally occurring CO2 outside of a building is between about 350 and 450 parts per million, depending upon where you live. It is not toxic to humans but in extremely high concentrations, such as in very poorly ventilated, high occupancy buildings, occupants may become “drowsy” as it is thought that the high levels of CO2 are actually displacing some of the oxygen making it harder for occupants to inhale enough oxygen.

We often use CO2 as an indicator of general air quality, but more importantly, how well ventilated a building is. With a proper ventilation system, your workspace should exchange air often enough to maintain a similar level of CO2 inside the building as outside, but that’s rarely the case and, in New England, very difficult, and very expensive, to do. To achieve decent indoor air quality, some groups suggest ventilating work spaces so that levels of CO2 are below 1,000 parts per million (PPM). This is only meant to be a “guideline” and not a regulatory standard. Anecdotally, we routinely see indoor air quality complaints when CO2 levels reach 700 ppm.

How We Test

Levels of both CO2 and CO can be monitored for using equipment that is “direct reading”. In other words, the instrument will tell you what the level of contaminant is as soon as you turn it on. In most cases, the same instrument can be left sampling “all day” or longer to determine what workers may be exposed to over time so you can compare the monitoring data to compliance standards such as those used by OSHA.

The Solution

The old air quality “saw” is “dilution is the solution to pollution”, i.e., the more “fresh” air you introduce, the lower the level of contaminant will be. Since high levels of CO2 are usually associated with indoor air quality issues in offices and schools rather than industrial settings, there are likely other issues that should be looked such as mold and dust and perhaps chemicals such as formaldehyde. In many cases, increased ventilation rates (have fans run and bring in more fresh air) and better housekeeping (HEPA vacuuming and wet wiping instead of dry sweeping) can greatly improve the air quality.

In the case of CO, in most industrial settings, forklifts or trucks may be the source of CO and you can minimize the levels of CO by having the engines in this equipment better tuned and in some cases, provided better exhaust systems. In some cases, like in warehouses where a “fleet” of forklifts are being used, electric forklifts can be considered or providing exhaust ventilation may be the only answer.

About The Lawson Group

Since 1978, The Lawson Group has been in the “White Horse” business. That is to say, we help companies do things that are ultimately good for them that they are sometimes not aware of. Our first endeavor was worker health and safety, mostly related to OSHA compliance issues, focusing on the industrial hygiene side of that equation regarding chemicals and noise, indoor air quality, and lead and asbestos in the workplace. Since becoming a third-party administrator in 1994, we now manage the workers’ comp programs for over 300 New Hampshire employers. In 2000, we entered the employee wellness business. Our primary effort is to work with employers and their employees to make better use of their health insurance dollars by working to help them become healthier and better consumers of healthcare. We welcome your inquiries regarding our services. Contact us to learn more.

 

 

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Does OSHA Compliance Matter?

When it comes to worker health and safety, an employer has two liabilities: the liability that a worker will get hurt on the job and the liability of an OSHA inspection. It is our professional opinion that an injury to an employee, especially a key employee, is a much greater liability. It is also our opinion that if you have a comprehensive health and safety program, you will comply with the majority of OSHA’s regulations.

Who is OSHA and Why Are They Important?

OSHA (Occupational Safety and Health Administration) is the regulatory division of the US Department of Labor. They’re responsible for enforcing worker health and safety regulations and levying penalties for violations of their standards that are found during inspections. Just like any other regulatory body, OSHA standards should be considered a minimum of what you need to do to keep your workers safe. The majority of the inspections they perform are the result of employee based complaints, the result of a significant injury that you are required to notify OSHA about, or from a report submitted by a hospital or emergency responder.

Some companies will never see an OSHA inspector and others, generally those with poor safety records and/or serious injuries, may see OSHA numerous times. Given the fact that OSHA has been in business since 1969, they have an “expectation” that most companies have had plenty of time to become compliant. Since many companies have not, lots of them end up with citations for violations of OSHA standards and incur the associated penalties.

Are Your Workers “Safe” Just Because You are “OSHA Compliant”?

The majority of workplace accidents are the result of “unsafe acts” or “unsafe work practices.” In other words, they are usually the result of employees making poor decisions about how to do their jobs and/or protect themselves. A significant number of OSHA’s regulations specifically address unsafe conditions such as floor openings, unguarded equipment, badly maintained forklifts, etc. This is the “forever” health and safety “conundrum.” Since the majority of workplace injuries (we think it is more than 95%) are the result of unsafe acts and work practices, and the majority of OSHA’s standards address unsafe conditions, you can be extraordinarily compliant with OSHA’s standards and still have workplace injuries. We are of the opinion that “just” complying with OSHA standards does not make your workplace “safe.”

To be both OSHA compliant and have a safe workplace, we feel you need a modicum of compliance effort coupled with a much stronger Health and Safety Management Program. The two together foster much better results. In fact, OSHA published an “updated” document in 2015 called “OSHA Safety and Health Program Management Guidelines” which describes in great detail the parts of a “comprehensive” health and safety program that go beyond the basic aspect of “compliance” with standards. We believe it is a good foundation for the development of a solid health and safety program that promotes both compliance and better overall loss performance.

About The Lawson Group

Since 1978, The Lawson Group has been in the “White Horse” business. That is to say, we help companies do things that are ultimately beneficial for them that they are sometimes unaware of. Our first endeavor was worker health and safety, mostly related to OSHA compliance issues, focusing on the industrial hygiene side of that equation regarding chemicals and noise, indoor air quality, and lead and asbestos management. Since becoming a third-party administrator in 1994, we now manage the workers’ compensation programs for over 300 New Hampshire employers. In 2000, we entered the employee wellness business. Our primary goal is to work with employers and their employees to make better use of their health insurance dollars by helping them to become both healthier AND better consumers of healthcare. We welcome your inquiries regarding our services. Contact us to learn more.